Can't make it to Pulse Europe 2025 in person? We've got you covered. Tune into the Day 1 keynote live stream from anywhere—your desk, your phone, or wherever work takes you. Hear how leading companies are tackling today’s global challenges and get a first look at new Gainsight innovations reshaping the customer journey with AI.

Pulse Europe 2025 kicks off in Dublin with a keynote as bold and forward-looking as the community it celebrates. Join Gainsight CEO Chuck Ganapathi and industry leaders as they unveil the next evolution of Customer Success: Retention as a Service (RaaS) — powered by humans, digital programs, and AI agents working together to drive outcomes at scale.

See what’s live today and what’s next — from new agent capabilities and digital ecosystem innovations to real examples from Intercom and DocuSign.

If you’re ready to scale Customer Success without scaling cost, this is where the journey begins. Follow Gainsight’s “yellow brick roadmap” from human-led to digital-led to agent-led success — and see the future of Customer Success in action, live from Dublin.